Shipping methods & costs
- Estimated shipping times and shipping costs are based on the products selected, and will be determined at checkout.
- Shipping costs for orders from ladylanguage.com depend upon the method
and option you choose and are determined by weight.
- Standard deliveries are handled by UPS, FedEx and DHL based on state availability.
- Deliveries will be made to the address specified on the order. The named recipient or anyone at the listed address can sign for the package.
- If an item in your order isn't available for immediate shipment, we will notify you and offer a substitution recommendation or provide the option of holding your order until all items are available for shipment.
- ladylanguage.com does not ship on weekends and major holidays.
Estimated Shipping Time is 3- 5 days
- Shipping is $2.70 for the first item and then $.45 for each additional item.
If you have any questions about your order, please contact us at:
customercare@ladylanguage.com.
Out of stock items
Though we continually monitor inventory to ensure product availability, there are times when products may be out of stock. If that occurs, representatives are available to suggest comparable substitutions. In cases where a substitution is necessary, we will email you before shipping and provide the option to select other items. If you decide not to make a substitution, we will ship available items minus the out of stock item(s) or cancel the order if you prefer to do so. Your credit card will not be
charged until we ship your order, and you will not be charged for out-of-stock items.
Returns policy
ladylanguage.com guarantees the quality of all our products and services. Your satisfaction is our first priority. If for any reason you are dissatisfied with your order, please contact us within 30 days of receipt of your order for Customer Care assistance at customercare@ladylanguage.com.
Cancelled and/or returned orders are subject to a 25% restocking fee.
ladylanguage.com guarantees quality products and service. Order processing time is contingent upon credit card authorization screening, and does not include weekends or holidays. If for any reason you are dissatisfied with your order, please contact us within 30 days of receipt of your order for Customer Care assistance at customercare@ladylanguage.com.
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